PENGARUH PERSEPSI LAYANAN JEMPUT ZAKAT TERHADAP KEPUASAN MUZAKKI DI LEMBAGA AMIL ZAKAT YATIM MANDIRI CABANG JOMBANG

NELLY ERLIANA, SRI ABIDAH SURYANINGSIH

Abstract


Abstract

Thuse number of Amil Zakat Institution caused of competition among them, so there should be service improvement through pick up zakat. This study aims to determine the impact of the service perception of pick up zakat to muzakki satisfaction in Amil Zakat Institution Yatim Mandiri Jombang Branch. This study uses quantitative approach associative with data through questionnaire. The result of hypothesis test shows that the service perception of pick up zakat has a significant effect on the satisfaction of muzakki.

Keywords:. Perception, Pick Up Zakat, Satisfaction


Full Text: PDF

Refbacks

  • There are currently no refbacks.


Tool Reference

Plagiarisme 

 

 View My Stats

 

 Jurnal Ekonomika dan Bisnis Islam Terindeks oleh:

 

Alamat Redaksi:

Gedung G7 Jurusan Ilmu Ekonomi Fakultas Ekonomi

Universitas Negeri Surabaya

Kampus Ketintang Surabaya 60231

Telp. (031) 8285362/8299945 Fax. (031) 8293416

homepage: https://jurnalmahasiswa.unesa.ac.id/index.php/jei

email:jurnalekis@unesa.ac.id

Jurnal Ekonomika dan Bisnis Islam

is licensed under a Creative Commons: Attribution-NonCommercial 4.0 International